Frequently Asked Questions
Everything you need to know about your electronics purchase.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
Do your electronics come with a warranty?
Yes, all Adobe Basics hardware products include a standard 12-month limited warranty that covers manufacturing defects and technical malfunctions.
What is your return policy for opened items?
We offer a 30-day return window. If the item has been opened, it must be returned with all original packaging and accessories to be eligible for a full refund.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products compatible with international voltage standards?
Most of our electronics are dual-voltage (110V-240V), but we recommend checking the 'Specifications' section on the specific product page before purchasing.